Systems Support

BTP puts it all together - hardware, software, networking, training and support - to create a robust and flexible system that will serve you for years to come. We've developed a comprehensive suite of solutions for supporting and managing your existing LAN/WAN network. The services range from outsourcing to remote system management to hosting of your servers and applications. We specialize in:

• Architecture & Design

We design, integrate and deploy seamless computing solutions that are built today, but are ready for tomorrow. We create agile, scalable, reliable and maintainable systems. Our aim is to deliver the best possible end user experience.

• Hosting Services
  Strategic partnerships to provide the full spectrum of hosting services:
  
  • Cloud hosting – We are a Microsoft Cloud Services Partner offering the entire array of Microsoft cloud service, including Office365.
  • Dedicated hosting – We provide full system hosting of your environment.
  • Hybrid (Partial cloud/partial on-premise) – You can mix and match the systems or applications that you maintain and we maintain.
  • Managed services – We maintain your infrastructure in our own facility.
• Desktop and On-Premise System Support
  BTP provides support for all aspects of your network, including routers and switches to desktops, laptops, tablets and smart phones. We have the ability, and our advanced remote support tools allow us, to offer remote support services regardless of where you may be located, Whether you’re in your office or on the road, as long as you have internet, you have support.
  
• Disaster Recovery
  BTP can assist you with planning and executing sound Disaster Recovery measures. The three basic measures are:
  
  • Preventive measures – Controls to prevent or reduce the chance of an issue occurring.
  • Detective measures – Controls aimed at detecting or discovering issues.
  • Corrective measures – Controls aimed at corrective action to restore a system in the event of a disaster or other incident.
• Virtual Office

  BTP provides guidance and support with setting up full virtual offices or hybrid offices (mixture of traditional and off-site users). We can give you the flexibility you need to run your business.